Please ensure your email and mobile number are correct at the point of checkout so that you can receive updates from our courier regarding your delivery.
Please ensure the correct address is entered at checkout. In the event that you do not enter your correct address, you will incur an extra delivery charge if you want your order re-shipping.
Orders must be made by 2pm for same day shipping.
Orders are shipped Monday - Friday. Orders made after 2pm or on a non-working day will be shipped the next working day.
Please ensure someone is available to sign for your parcel. If no one is available, your parcel will be taken to your nearest Royal Mail depot and will be available for collection the following day. Alternatively, you can re-arrange delivery via the Royal Mail website.
We do not track each parcel individually once dispatched. It is your responsibility to keep track of your parcel.
PLEASE NOTE in the event that you do not receive your parcel in the selected timeframe, please notify us via email to firstname.lastname@example.org.
We offer worldwide delivery.
The prices listed below are per order, not per item.
All orders that contain pre-order items will be shipped as a whole order when the pre-ordered items are ready to be dispatched.
£3.99 - Standard 2-3 Working Day Delivery - Royal Mail Tracked & Signed for.
£4.99 - Next Working Day Delivery - Royal Mail Tracked and Signed for (order before 3pm)
Please note this is not a guaranteed service and can be subject to delays out of our control.
£7.99- Special Delivery - Delivery before 1pm the next day. (This is a guaranteed service delivered by 1pm)
All our tracking and signature services aim to deliver to Europe within 3-5 working days and worldwide within 5-7 working days.